Shipping and Delivery Policy - Radiant - Apple Authorised Reseller (India)
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If you have ordered with us before, you must be aware that all our products are shipped with good packaging material and we take almost care that the products have the necessary padding and cushioning for the safe transit.  

All products shipped by us will have an invoice and the pricing of all the products will be as per Indian Tax Regulations. 

SMRM Innovative Ventures Private Limited will not take any liability of loss that may occur due to a delayed delivery, we only guarantee to ship your order within 2 working days from the payment date of your order, unless an unforeseen circumstance/calamity arise. 

We don’t charge any separate shipping charges and the prices listed on our website are inclusive of all the costs unless otherwise specified. Most deliveries are completed within 4 to 5 business days after placing the order. 

We aim to keep every item on our website in stock and our website is designed to show the availability of the items in stock, if they are available in any of our retail locations. An event may arise where multiple people are trying to buy the same item, in this scenario your payment maybe processed but the product may no longer be available with us. In this event we will inform you within 2 working days or will refund your money for the out of stock item, unless settled in an alternate way. 

SMRM Innovative Ventures Private limited can only process one shipping address per order. If you want to ship to multiple locations, you are requested to process a separate order for a separate location. Please note, while we will always try to ship all items in your order together, this may not be always possible; as it is subjected to product availability and product characteristics. 


Risk of Loss 

All items shipped by us are pursuant to a shipment contract. This means that the risk of loss and title for the product is passed on to you upon it being delivered to the logistic carrier. 


Product Description and Pricing 

Radiant and its affiliates attempt to be as accurate as possible.   We, however, do not warrant that the product and its description and specifications or any other content of this site is 100% accurate, and error-free. If the product offered by us is not as described, your sole remedy is to return it to us in an unused condition.  

If you find any such error on this site, you are requested to make us aware about the same, so that we can make appropriate arrangements to not only accommodate return requests if any, but also update the correct information for our users. 

Despite our best and sincere efforts, an item on our site may turn out to be mispriced, this may happen due to multiple reasons, which maybe but are not limited to rise or decrease in prices by the company; rise or decrease in taxes etc. If we discover a mispricing, we will do one of the following in the below circumstances: 

  • Price is lower than our stated price: We will simply charge the lower amount and ship you the item. 
  • Price is higher than the stated price: We will at our discretion either contact you for instructions before shipping; or cancel your order and notify you of such cancellation. 

You must note that your card will be charged before your order has entered the shipping process. Except when stated otherwise, the listed price of the displayed product on our website is in Indian Rupees and the price represents the full price of the product, including shipping charges, taxes and all other costs related to the sale to make the product available to you. 


Warranties and Limitation of Liability 

This site is on “as is” and “as available” basis. We make no representation of warranties of any kind. You expressly agree that your use of this site is at your sole risk. We by no means warrant that our site, its servers, or e-mail sent by us are free of viruses or other harmful components. You agree that under no circumstances shall we be deemed liable for any damage arising from the use of this site, or the product you bought from us, including, but not limited to direct, indirect, incidental, punitive and consequential damages. 

We reserve the right to correct any error, inaccuracies or omission and to change or update information at any time without prior notice. We reserve the right to refuse any order that you may place based on such erroneous, inaccurate, or out-of-date information regarding pricing, shipping, payment terms, or return policies. 

To the maximum extend permitted by law we assume no liability or responsibility for:  

  • Any error, mistake or inaccuracies of content displayed on the website; 
  • Any misinformation entered by the user; 
  • Any personal injury or property damage of any nature whatsoever, resulting from your access/use to our site or our product; 
  • Any unauthorized access to or use of our secure servers and /or any and all personal information stored therein; 
  • Any interruption or cessation of transmission to or from the website; 
  • Any bugs, viruses or the like that may be transmitted to or through our website by any third party; 
  • Transmission of any kind diseases/viruses by the delivery agent that you may catch while accepting the delivery of your order.